Shipping policy

SHIPPING POLICY

Thank you for shopping with Squishy World & Toys! We take care in packing each order and work to get your purchase on its way as quickly as possible.

ORDER PROCESSING
Orders are processed and prepared for shipment as quickly as possible. Processing time is separate from the carrier’s estimated transit time.

SHIPPING RATES & DELIVERY ESTIMATES
Available shipping options, rates, and estimated delivery times will be shown at checkout based on your order and delivery address. Delivery estimates are provided by the carrier and are not guaranteed. Shopify supports displaying shipping rates and transit estimates at checkout based on your shipping setup. 

TRACKING
Once your order ships, you will receive a shipping confirmation email with tracking information when available. Please allow time for the carrier to scan and update your package.

ADDRESS ACCURACY
Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your shipping information carefully before placing your order. Because orders may be processed quickly, we cannot guarantee that an address can be changed after an order is placed.

CARRIER DELAYS
Once a package has been accepted by the shipping carrier, transit times and delivery are outside of our direct control. Weather, holidays, carrier delays, and other circumstances may affect delivery times.

DAMAGED OR INCORRECT ITEMS
If your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of the carrier-confirmed delivery date in accordance with our Return, Refund & Cancellation Policy.

CONTACT US
Questions about your shipment? Contact us at:

support@squishyworldandtoys.com

Squishy World & Toys
Where toys bring smiles to life.